Privacy Policy

1. Scope and important distinctions

This policy covers information handled through this website and related inquiries, appointments, communications, and practice operations. A third-party booking provider, payment processor, or other linked service may have its own privacy policy and independently determine how it handles information submitted directly to that service. This policy does not replace a separate Notice of Privacy Practices if one is required for particular healthcare records.

2. Information we may collect

• Contact and identity details: name, telephone number, email address, and information you choose to provide in an inquiry.
• Appointment details: requested services, scheduling preferences, booking confirmations, cancellations, and related communications.
• Treatment-related information: information you voluntarily provide about your skin, body, concerns, treatment history, allergies, or other health-related circumstances relevant to your inquiry or services.
• Transaction details: purchases, invoices, payment status, and related records; payment-card information may be processed directly by a third-party payment service.
• Technical and usage information: IP address, browser and device characteristics, approximate location derived from IP, pages viewed, referring URLs, and interaction events collected through website logs, cookies, or analytics tools.
• Communications and preferences: questions, feedback, customer-service correspondence, and marketing preferences where applicable.

Please do not submit sensitive medical information, government identification numbers, or payment-card numbers through general website contact fields unless we specifically provide an appropriate secure method for doing so.

3. How we use information

We may use information to respond to inquiries; arrange and administer appointments; provide requested services; communicate about scheduling and service changes; maintain business records; process payments through appropriate providers; support website operation, troubleshooting, security, and fraud prevention; analyze website performance; and comply with legal obligations. Where permitted and consistent with your choices, we may also communicate about promotions and services. We do not treat your submission of a general inquiry as blanket permission to send marketing text messages.

4. Cookies, Google Tag Manager, and analytics

Our website uses Google Tag Manager to manage website tags. Depending on the tags configured and enabled, analytics or other third-party technologies may collect browser identifiers, cookie data, page views, and interactions. Google Tag Manager itself is a tag-management system; the information collected by tags depends on which services are activated. Some cookies are necessary for site operation, while others may be used for measurement or marketing.

You can adjust browser cookie settings and use available privacy controls. Blocking cookies may affect certain features. Browser-based signals, including Global Privacy Control where legally applicable, should be assessed and honored as required by law; this statement does not imply that a technical opt-out mechanism has already been implemented on this website.

Health-data caution: We should not send appointment details, treatment selections, form contents, or other sensitive health-related information to advertising or analytics platforms without an appropriate legal basis and any required consent. Please contact us with questions about tracking technologies in use.

5. When information may be shared

We may disclose information to service providers who assist with hosting, website maintenance, appointment scheduling, payment processing, communications, security, and analytics, subject to applicable requirements. We may also disclose information when required by law, to respond to valid legal process, to protect rights or safety, or as part of a legitimate business transaction subject to appropriate protections. Third parties that operate external booking or payment pages may process information under their own notices.

We do not state that information is never shared or sold unless and until all website tags, service-provider contracts, and business data flows have been reviewed. Where applicable law provides rights concerning a sale, sharing, or targeted advertising, requests can be made using the contact details below.

6. Treatment-related and health information

Information about aesthetic treatments and personal health can be sensitive. We seek to limit access and use to legitimate purposes related to your inquiry, services, administration, or applicable legal requirements. Whether HIPAA, New York medical-record rules, or other health-privacy laws apply depends on the practice's actual operations and the type of information involved. Nothing on this page is a representation that the website or practice is "HIPAA certified" or that every website submission is a secure medical-record channel.

If you need to provide confidential medical details, call the practice to ask for an appropriate communication method.

7. Your privacy choices and requests

Subject to applicable law and necessary identity verification, you may contact us to request access to, correction of, or deletion of information we maintain; ask about our processing practices; or object to certain marketing communications. Some information may need to be retained for legal, clinical, tax, fraud-prevention, or operational reasons. You may unsubscribe from promotional emails using an available unsubscribe mechanism and can ask us to stop marketing communications through the contact information below. Transactional or appointment-related messages may still be necessary.

Residents of certain states may have additional rights, depending on the law and whether it applies to our business. We will evaluate requests under applicable law rather than promise rights or response timelines that may not apply.

8. Security, retention, and incidents

We aim to use reasonable administrative, technical, and physical safeguards appropriate to the information we handle and the risks involved. No internet transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably necessary for the purposes described here and as required or permitted by applicable legal, accounting, clinical, and recordkeeping obligations; retention periods vary by record type.

If a security incident occurs, we will evaluate notification obligations and provide notices when required by applicable law. A privacy policy is not a substitute for a documented security program, vendor review, or breach-response process.

9. Children, external links, and social platforms

This website is intended for a general audience seeking information about aesthetic services and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 through the website. If you believe a child has provided information, please contact us so we can review the request. Our site may link to social media, booking services, and other third-party websites; their privacy practices are governed by their own notices.

10. Changes to this policy

We may update this policy to reflect changes in our services, technology, legal requirements, or information practices. The date above indicates the latest published revision. Material changes will be communicated as required by applicable law. Continued website use does not replace any consent that applicable law expressly requires.

11. Contact BioSkin Laser about privacy

For privacy questions or requests, contact BioSkin Laser, New York City by phone at 917-443-2929 or through our contact page. Please describe your request without including sensitive health details in an unsecured message. We may need to verify your identity before acting on a request.

Related information: Cancellation Policy · Consultation Requests · Sitemap.